Acceptable Use Policy
This Acceptable Use Policy (“AUP”) sets out the conduct that is prohibited on Vortex Sync. It is incorporated into our Terms of Service. Because your communications are end-to-end encrypted, enforcement relies primarily on reports, account-level signals, and legal process — but these rules apply to your conduct whether or not we are able to observe it.
Contents
1. Prohibited Conduct
You may not use the Service to:
- violate any applicable law or regulation, or facilitate any illegal activity;
- harass, threaten, defame, stalk, or incite violence against any person or group;
- promote terrorism, violent extremism, or organized criminal activity;
- distribute malware, ransomware, or other malicious code, or attempt to gain unauthorized access to systems or data;
- send spam, engage in mass unsolicited messaging, or operate fraudulent, deceptive, or “phishing” schemes;
- infringe the intellectual-property, privacy, or other rights of others;
- impersonate any person or entity or misrepresent your affiliation;
- traffic in stolen data, illegal goods, or controlled substances; or
- engage in human trafficking or any form of exploitation.
2. Zero Tolerance for Child Exploitation
3. Security & Integrity of the Service
You may not probe, scan, or test the vulnerability of the Service without authorization; circumvent or attempt to circumvent any security, rate-limiting, or authentication mechanism; interfere with or disrupt the integrity or performance of the Service; or use the Service to build a competing product through scraping or automated extraction. Good-faith security research conducted in accordance with a published vulnerability-disclosure program is welcome and encouraged.
4. Reporting Violations
To report conduct that violates this AUP, contact [email protected]. Please include enough information for us to investigate. We review reports and take action as appropriate. Reports concerning the safety of a minor are prioritized.
5. Enforcement
We may take any action we deem appropriate for a violation of this AUP, including issuing warnings; applying rate limits; restricting, suspending, or terminating accounts; and reporting to law enforcement. Given our end-to-end encryption, our enforcement options are necessarily account-level rather than content-level, except where content is reported to us directly. Nothing in this AUP limits any other right or remedy available to us under the Terms or applicable law.
6. Contact
Questions about this Policy may be sent to [email protected]; abuse reports to [email protected].